iReferent Light 3.01
Easy-to-use Contact Manager to organize your personal callcenter and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Lokad Call Center Calculator 1.0.1179.0
Don't waste time or money on your callcenter schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your callcenter at full capacity while maintaining the desired service levels is a cornerstone of your profitability.
Start optimizing staff levels with Lokad CallCenter Calculator. Import data from callcenter applications or from Excel. Easy...
Price: USD $0.00;
License: Freeware
File Size: 1479 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
Advanced Call Center 6.0
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced CallCenter can send call notifications to your pager and voice messages over e-mail. It can also block certain types of...
Price: USD $39.95, EUR 39.95;
License: Shareware (Free to Try)
File Size: 2384 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000, Windows Vista
PrettyMay Call Center for Skype 3.5.0.185
PrettyMay CallCenter for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
Price: USD $200.00;
License: Shareware (Free to Try)
File Size: 8174 KB;
Platform: Windows Me, Windows, Windows NT, Windows XP, Windows Vista
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management,...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 11156 KB;
Platform: Windows 2000, Windows XP
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your callcenter.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
License: Shareware (Free to Try)
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Go4Customer Call Recording Machine 1.1
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 2662 KB;
Platform: Windows 2000, Windows XP
Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional callcenter business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal CallCenter v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 4545 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Axon Virtual PBx System 2.01
Axon is a virtual PBX designed to manage calls within a business or callcenter environment. Any business, whether small or large, can now implement a scalable PBX solution with an existing PC which connects to phone lines and extensions using VoIP technology.
Offering all the normal features of a traditional PBX such as allowing internal or external calls and more advanced call queuing for callcenter applications the software routes all...
Price: USD $0.00;
License: Freeware
File Size: 408 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000
Smart Call Manager 5.23.15
Smart CallManager for Symbian OS is an essential suite to handle incoming and outgoing calls, record and log every and each conversation, set up and use Answering Machine, create and classify your own short text messages (SMS) and audio messages to automate your calling activities (no built-in Dictaphone is required at all - sounds are recorded using built-in microphone) and more. Smart CallManager is designed to improve your call handling...
CleverCell Phone Manager 1.2
CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for viewing pictures, playing melodies and loading games. Store all your important messages, calls, and phone numbers, not limit yourself to the standard...
Price: USD $24.95;
License: Shareware (Free to Try)
File Size: 1228 KB;
Platform: Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
Service Center Manager (SCM) - Server 2.0
Service CenterManager (SCM) – software for service centers and workshops. SCM represents new generation of management software for service centers. It manages full life cycle of repairing and tuning – from equipment reception to shipping repaired equipment back to customer. Along with management it provides profit and statistical analysis of activity by different types of work reports.
Tariscope 3.4.7
Tariscope is a call accounting software and telecom billing supporting all major PBXs, VoIP softswitches and routers. It can be used for centralized call accounting of enterprise telecommunication systems.
Tariscope can interact virtually with any hotel system.
Tariscope allows user to set the restriction on the specified type of calls for the subscriber, group of subscribers, routes or trunks saving companies budget.
The Tariscope...
Price: USD $91.05, EUR 65.03;
License: Shareware (Free to Try)
File Size: 69692 KB;
Platform: Windows XP, Windows 2000
TapiRex 1.1
TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer in your network (client-server). Any developer can extend the program with its open architecture. A SDK is available from the website. Free Plugins are...
Price: USD $26.90, EUR 19.9;
License: Shareware (Free to Try)
File Size: 4590 KB;
Platform: Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
NetWrix Change Reporting and Auditing for System Center Virtual Machine Manager 1.0.02
The change auditing and reporting is a critical management process to prevent erroneous and unauthorized changes of System Microsoft Center Virtual Machine Manager configuration. The virtual infrastructure is maintained by many administrators and you need to have full control over every change that happens to prevent unplanned outages and faulures.NetWrix Change Reporter Microsoft System Center Virtual Machine Manager captures all changes and...
Price: USD $0.00;
License: Freeware
File Size: 3233 KB;
Platform: Windows 2000, Windows, Windows XP, Windows Vista
